Last modified: 21/03/2016
Read our Website Terms
1. Privacy Statement
Thanks for visiting the mixradio.com website and/or using our app or other software (“Website”) which is provided by MixRadio Limited (“MixRadio, “we”, “our”, “us”), located at the address listed on the Website. The Website enables you to make enquiries about the MixRadio music streaming service, which is closing down. MixRadio is committed to respect your privacy and comply with applicable data protection and privacy laws. If you do not agree with this Policy, do not visit the Website or provide us with your personal data.
What data and information we collect and why we collect it
How we use that information
Information about how to access, update and delete your information
Information we share with 3rd parties
Steps we take to keep your information safe
2.1 Who Is the Controller of Your Data?
Your personal data (“Personal Information”) is controlled by MixRadio.
3. Your Consent
When you use the Website and/or contact MixRadio, we engage in the following collection, processing, use and transfer of your Personal Information that requires your consent:
The collection, use and transfer of your Personal Information as described in Sec. 4.1 for sending you messages and as described in Sec. 4.2 for improving the Website (see Sec. 5.1 and 5.2).
The provision of information to certain third parties in accordance with Sec. 7.
The transfer of your Personal Information outside the European Economic Area as described in Sec. 5.3
The collection, processing and transfer of your data as otherwise specified within this policy.
4. What Information and Data We Collect
This section explains what Personal Information and other data and information we collect and how we collect them. We collect Personal Information through your use of the Website and submission of enquiries about the MixRadio music streaming service.
4.1 Personal Information You Give Us
When you contact us, for example to submit enquiries about the MixRadio music streaming service, you may give us Personal Information (your email address and information you submit in contents of the enquiry itself) which we only collect for contacting you in accordance with Sec. 5.1. The Personal Information is stored in accordance with local laws, using strong encryption (or one-way hashing where appropriate).
5. How We Use Personal Information and Other Data
5.1 Send You Messages
When you contact us, or when we received your contact details (your email address and phone number) from the previous owner of MixRadio, Microsoft, when MixRadio was sold to LINE Corporation, we use your contact details to send you information. You may opt out of receiving these emails at any time by contacting us using the online form at contact.line.me/mixradio or by following the link provided in each of the communications.
5.2 Website Improvement
We continuously strive to improve the Website. On the basis of the technical data collected (see Sec. 4.2) and the information about your interaction with the Website, we generate and compile anonymous, aggregated statistics that allow us to understand how users navigate and use our Website. The aim is to maintain, protect and improve the Website.
5.3 Transferring your Personal Information outside the European Economic Area
The Website is not directed to children under the age of 13 (“minors”), and we do not knowingly collect personal information from children under the country-specific minimum age. If you are under the age specified in your country, do not use the Website and do not provide any personal information to us. If we discover that a child under thirteen (13) years old has provided us with personal information, we will immediately delete it.
6. Your Access to Information
You may access, amend and request deletion of the Personal Information we hold about you by contacting us using the online form at contact.line.me/mixradio.
6.1 Accessing, Updating and Deleting Your Personal Information
You may access, update and request deletion of the Personal Information we hold about you by contacting us using the online form at contact.line.me/mixradio. When responding to a request by you in relation to your Personal Information, we may ask you to verify your identity before we can act on your request.
6.2 Handling Requests for Personal Information
At your request and where the law requires us to do so, we will confirm what Personal Information we store about you (see Sec. 10). We will respond within a reasonable period of time upon verification of your identity.
6.3 Retaining Your Personal Information
We will retain your Personal Information for as long as it is required for the purpose for which it was collected. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Personal Information We Share
We do not rent or sell any of your Personal Information, but we share your Personal Information with third parties in cases described as follows and only to the extent permitted by law.
7.1 With Website Providers
7.2 Compliance with Regulatory Authorities
We will share Personal Information with companies, organisations or individuals outside if that access, use, preservation or disclosure of the information is necessary to meet any applicable law, regulation, legal process or enforceable governmental request.
7.3 For Legal Reasons
We may also share your Personal Information with third parties to respond to legal process (e.g. a court order), if we believe in good faith that it is necessary to do so; to comply with requirements of mandatory applicable law; to protect the rights and property of MixRadio, including to enforce the Website Terms; and to address fraud, security or technical issues.
7.4 To Protect a Person
We may also share Personal Information with companies, organisations or individuals outside MixRadio if we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to protect against harm to the rights, property or safety of MixRadio, our users or the public, as required or permitted by law.
7.5 Asset Transfer Related to Merger or Acquisition
We may share your Personal Information with third parties to the extent necessary to allow us a merger, acquisition, or sale of all or a portion of our assets. By proceeding to use MixRadio’s Website, you agree to us sharing this personal data for such purpose.
8. Information Security
While we take reasonable data protection precautions, no security measures are completely secure, and we do not guarantee the security of Personal Information at any time. Privacy and security are key considerations in the operation of our Website. We have assigned specific responsibilities to address privacy and security related matters. We enforce our internal policies and guidelines through an appropriate selection of activities, including proactive and reactive risk management, security and privacy engineering, training and assessments. We take appropriate steps to address online security, physical security, risk of data loss and other such risks taking into consideration the risk represented by the processing and the nature of the data being protected. Also, we limit access to our data bases containing personal data to authorised persons having a justified need to access such information.
9. Complaints Procedure
If you have any queries or concerns please feel free to contact us using the online form at contact.line.me/mixradio.
10. Contact Us for Privacy Matters
In case of any queries regarding the collection and use of your Personal Information and other data, especially in case (i) you would like to be informed what of your Personal Information we have collected, processed and transferred, (ii) you wish your data to be deleted or corrected or (iii) you would like to object any further data collection and procession, please contact us using the online form at contact.line.me/mixradio or at our address listed on the Website.
Cookies are small bits of electronic information that a website/App sends to a visitor's browser and are stored on the visitor's hard drive. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies that are placed by us are called “First-Party-Cookies”. Cookies that are not placed by a third party are called “Third-Party-Cookies”.
11.1 Cookies We Use (First-Party-Cookies)
11.3 Your Consent for Placing Our Cookies and Third-Party-Cookies
As for the cookies placed on your computer: Most browsers allow you to refuse to accept cookies; for example: In Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced"; in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and in Chrome (version 29), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading. Regarding cookies placed on your mobile device when you visit our Website using a browser such as Internet Explorer, Firefox or Chrome, you may block cookies using the tools provided by these browsers. Blocking cookies might have a negative impact on the usability of many websites. If you block cookies, you may not be able to use all the features of our Website.
11.4 Deletion of Our Cookies and Third-Party-Cookies
You can delete cookies already stored on your computer/device; for example: in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at support.microsoft.com/kb/278835); in Firefox (version 24), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history", clicking "Show Cookies", and then clicking "Remove All Cookies"; and in Chrome (version 29), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data". Deleting cookies will have a negative impact on the usability of our Website.